Program Description
A medical office assistant is an administrative professional responsible for providing day-to-day support in a medical front office. Responsibilities include scheduling appointments, greeting patients and collecting the necessary information, processing insurance claims, arranging referrals, maintaining supply inventory, and managing medical records while protecting patient health information.
The medical office support curriculum reflects a blend of specialized training and practical knowledge. The student is introduced to medical practice management software designed to streamline and automate administrative tasks in a healthcare setting. Other key components include medical terminology, medical law and ethics, and professional communication skills. Successful completion qualifies the student to take the National Certified Medical Office Assistant examination for industry-recognized certification.
This certificate provides a smooth path to the medical assistant program for the student wishing to move along a career ladder and earn multiple credentials by completing programs that have overlapping requirements.
Program Requirements
Course Requirements
| CMAP 1200 | Computer Information Systems | 3 credits |
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| COMM 1030 | Interpersonal Communication | 3 credits |
| OR | |
| COMM 2130 | Human Relations | 3 credits |
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| HIT 1550 | Medical Office Administrative Procedures | 3 credits |
| HLTK 1200 | Medical Terminology | 3 credits |