Program Description
The Medical Office Support Certificate II is designed to prepare the student to work as front office staff in a variety of ambulatory healthcare settings, such as outpatient centers, clinics, and doctor's offices. Responsibilities include answering incoming calls and scheduling appointments, arranging clinical procedures, assisting in the completion of necessary forms, maintaining hard copy and electronic patient records, and computerized data entry. Duties related to financial processes may involve billing, medical coding, and handling insurance forms.
Courses will introduce the student to topics in medical terminology, medical ethics, and verbal and written communication. The Medical Office Support Certificate II is designed to allow for a smooth transition to the Medical Assistant Certificate I program.
Program Requirements
Course Requirements
| CMAP 1200 | Computer Information Systems | 3 credits |
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| COMM 1030 | Interpersonal Communication | 3 credits |
| | OR | |
| COMM 2130 | Human Relations | 3 credits |
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| HLTK 1200 | Medical Terminology | 3 credits |
| HIT 1550 | Medical Office Administrative Procedures | 3 credits |